Support

Help when you need it.

Built by a small team of working engineers — so when you ask a question, it reaches the person who can actually answer it.

Contact

Send us a message.

Questions on licensing, an issue to report, or a feature to suggest — drop it here and we'll come back to you. Include your licence or order reference if it's about an existing purchase.

UK-based team Replies from engineers
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Please let us know what's on your mind. Have a question for us? Ask away.
Common questions

Before you write in.

Download the installer from your account, run it with Solidworks closed, and activate with your licence key. The full step-by-step is in the documentation.
Sign in and open My Licences — each active licence shows its key, type, status and expiry, with the matching download alongside.
Most rebuild issues come from a changed reference edge. Re-select the geometry, then report it here with your Solidworks version if it persists — include the part if you can.
We aim to reply within one to two working days. Licensed customers on Annual or Perpetual get priority support.

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